What’s New In The Computer World

“It’s not the plan that’s important, it’s the planning.”
Dr. Gramme Edwards

People are constantly asking me: “What’s new in the computer world Janet?” As of April 11, I can say the Creators Update is new!

Pray tell, what is the Creators Update? It’s the second major update to Windows 10 and it has some new & updated features that might be of interest if you are running Windows 10.

First up is the new 3D Paint program (named 3D Builder). It’s an amazing program that reminds me of my college roommate, an engineering student, who had to draw 3D images for a class. She spent hours drawing cylinders. The 3D Builder can do it in a matter of seconds. Once finished, it can print the 3D object on a 3D printer, not that I have a 3D printer. I suspect I will own a 3D printer when it is capable of printing an edible dinner.

Next up is a deep dive into Virtual Reality and improved gaming experiences. Who knew they could improve Solitaire? Oh wait. My bad! That’s not the style of gaming they are improving.

There are some features I do find admirable. For instance, the Edge browser has been redesigned to be more stable, more responsive, can now support 3D content, and includes a preview of open tabs when you hover on the tab. To improve security, Edge now blocks Flash content by default. Embedded Flash from web pages can be a source of malware.

Sticky notes, one of my favorite windows utilities, now comes with a feature called “Insights”. Insights will auto detect phone numbers, web addresses, email addresses, flight numbers, street addresses, and will offer to dial, open a web page, start an email, check if a flight is on time or get driving directions. While it wasn’t able to give me driving directions to my house, it is pretty intuitive.   In its defense, I do live off the beaten path. Which brings me to a much appreciated feature: changes to Windows Updates.

Because I live in the sticks, my only source of internet is Satellite Dish. Satellite dishes are metered connections. Once I’ve consumed my allotted 20 Gigabytes of data for the month, I’m stuck. My choices are to purchase more Gigabytes or suffer with speeds reminiscent of dial-up days. Originally, Windows 10 automatically downloaded critical updates. That became a huge problem when the critical updates consumed all of my data for the month. There was an option to set a time to download if you were on a metered connection, but the metered connection only worked with wireless connections. (My house is wired for networking.) With the new Creators update, I can turn on the metered feature for wired or wireless internet connections. And, because I’m running Windows 10 Pro, I can pause installation of updates up to 35 days. (Home version can pause up to 3 days.) That’s definitely worth the price of the upgrade (which is free).

Free does come with some caveats. Free means view advertisements or figure out how to turn them off. To find the magic OFF switches,


Click on the Windows Menu

Choose Settings and then System and then Notifications and Actions. This page will list a variety of options that can be turned off or on.

It would also be a good idea to review your privacy settings found at Settings->Privacy->Manage my Microsoft advertising and other personalization info (a hyperlink at bottom of page)

And that’s what’s new in the computer world!

Enjoy and Surf Safe,

~Janet

Super Chicken Crushes Tech Support Schemes

Just once, I want a username and password prompt to say, “Close Enough”

~anonymous

 

Well, I’m not much in the mood for writing a newsletter this month. A good bout with the flu will do that to ya! In good news: I lost 4 pounds thru the ordeal. Five more bouts with the flu and I’ll be at goal weight! (Think I’d rather remain fat.)

Good friend and business colleague Kristen at Higgins Business Services has suggested I remind you that the IRS doesn’t believe in calling you or emailing you regarding your outstanding tax liabilities. The IRS believes in using the postal service for collection purposes. If they contact you via any other method, it probably is a scam. However, if you are uncertain and want to verify, individuals can call the IRS at 800-829-1040, businesses can dial 800-829- 4933.

We are still getting a rash of users who have fallen prey to pop ups claiming they need to call tech support to solve some random problem. Please don’t call the number. That number is a guarantee someone is going to take advantage of you and your credit card. Instead, close the web browser. If you have lost use of mouse and keyboard, pull the power. If the page reappears when the browser is reopened, then you should call Comp-U-Talk’s tech support (541.756.8770). My dehydrated brain cells want to break out and sing the super chicken song, right about now. They also want to paste Michael’s and Laura’s head onto chicken bodies. (Michael and Laura are my super techs.) In case you are wondering what super chicken has to do with computer problems here are the words:

When you find yourself in danger,

When you’re threatened by a stranger,

When it looks like you will take a lickin’,

There is someone waiting,

Who will hurry up and rescue you,

Just Call for Super Chicken!

 

 

 

In case you have never heard the Super-chicken theme song (it was part of the animated TV series, George of the Jungle back in the 60’s) you can play it here:  https://youtu.be/FKss2pBYQ6Y.  If you can sing it to us when you drop off the computer for repair we will discount your service $10.

And now back to the regularly scheduled program: If you haven’t already done so, it is a good idea to install additional web browsers. Windows comes with Internet Explorer and Windows 10 has added Edge. Other browsers available for download include Chrome, found at www.chrome.com (part of the Google empire) or Firefox at www.firefox.com (will forward to Mozilla.org).

If you suspect the message might be legitimate and want to check with tech support at that particular company then follow these guidelines: NEVER, call the tech support number on the pop up page. Instead look for the tech support number on the companies web site. You might need to switch to an uncompromised browser (downloaded above) to find that number. NEVER, Google the tech support number. The first listings on Google responses are paid advertisers and typically they have no connection to the company you are looking for and some have been known to cause more damage. Instead, go directly to the company web site. Most websites have a support menu or a contact menu. If the technical support number isn’t readily available, call the sales line. You will disappoint the sales rep by not purchasing anything, but they will gladly give you the phone number to tech support.

If you’re still stuck, then come sing with us. We’d love to lessen the agony and help you smile.

We’re not your normal nerds!